Please report all non-urgent and urgent maintenance to your Property Manager.
If you experience urgent maintenance as per the below list after business hours, should you not be able to reach your Property Manager, you are welcome to contact the below recommended trades to remedy the issue.
The following are considered urgent repairs:
- A burst hot water system
- A serious roof leak
- A gas leak
- A dangerous electrical issue
- Flooding or serious flood damage
- Serious storm or fire damage
- A failure of gas, electricity or water supply to the premises
- The failure of a refrigerator supplied with the premises
- A failure or breakdown of any service on the premises essential for hot water, cooking, heating or laundering
- A fault or damage that causes the residential premises to be unsafe or insecure
- A fault or damage likely to cause injury to person or property
- A serious fault in any door, staircase, lift or other common area which inhibits or unduly inconveniences the tenant in gaining access to and use of the premises
